Evercare Clayfield – Your GP. Reimagined.

An Evercare membership provides you with peace of mind, knowing that you have a dedicated family doctor and broader care team looking after your healthcare needs. You’ll also get fast access to your chosen GP, unlimited no gap standard consultations via telehealth or in clinic, an extended hours care team on standby, an annual health check and a handy app to manage all your healthcare needs. Conditions apply. Find out more about what’s included in your membership.

No, Evercare is a member-only service. At only $45 a month (with no gap fees for appointments) it is cheaper than most standard doctor appointments elsewhere and yet you get so much more. Give it a try and you can pause your membership at any time.

Yes! You can pause your Evercare membership at any time either through the app or by calling us. After pausing, your membership benefits will cease at the end of your billing period (monthly). Please note that if you do decide to re-join Evercare at a later point, you may not be able to choose your previously selected Doctor as once their patient list is full, it will close. A re-joining fee of $20 will apply.

Evercare currently accepts payments via credit card. You will setup your payment details as part of completing your membership sign up in the app. Membership fees are paid a month in advance, at the time of joining and each month thereafter. At the time of an appointment with your GP (in clinic, phone or via telehealth) your designated payment method will be charged the standard Medicare rate for your consultation. Within 24-48 hours this amount will be refunded in full by Medicare (to the bank account you have provided them), leaving you with no-gap fees for standard consultations.

New patients can make their first appointment online here. Once you’re a member, you can easily book an appointment with your practitioner using the Evercare App. Simply tap the “book an appointment” button located on the app home screen, and follow the prompts. You’ll have an opportunity to describe your symptoms, upload an image and depending on the reason for your appointment, you can choose to have the appointment performed via telehealth or in clinic. Please keep in mind that some appointment reasons can’t be done via telehealth For example, you can’t get a vaccine via telehealth and would therefore only be able to select an “in-clinic” time.

Yes! Dependent children can be added to an adult member’s account in our app. Kids under 16 years can be added to a paying parent’s account for FREE and receive all the same benefits as an adult! This is managed through the adult’s account. If you wish to sign up your child without them being linked to a paid parent account, the monthly fee will be $22 a month (inc GST). Young Adults aged 16- 20 years pay $22 membership and can either have their own account or be part of their parent’s account. From 21 years, the standard adult rate applies.

You can download the Evercare App from the Apple or Google Play stores. Get started here.

Yes! We offer a money back guarantee on your membership fee! You can have peace of mind knowing that if our service doesn’t meet your expectations, we’ll refund your first month’s membership fee. Read more.